Bug #1600
Logitech USB G500 mouse not working
100%
Description
Logitech USB G500 mouse not working under X11.
dmesg shows it seen during boot, and status LED on the mouse itself is lit until the end of the pre-X11, at which point status LED on the mouse turns off.
Shows up under 'ddu' as both a mouse and keyboard (I presume for the extra buttons).
Cheap Logitech USB mouse works correctly (for a while, then dies).
History
Updated by Chris Jordan over 8 years ago
Updated by - Status changed from New to Feedback
- Tags changed from needs-triage to mouse
So neither your Logitech G500 nor your cheap Logitech mouse are working reliably? It doesn't quite sound like it, but I suppose you might be running into a USB power management bug that appears to still be open, see bugs #272 and #336. The workaround for that was to disable autopm in /etc/power.conf. If you try that, does it help?
Updated by Tundra Slosek over 8 years ago
Updated by The G500 doesn't work at all in X11 under OpenIndiana 151 (oi_151a as per uname -a). Works fine on same machine under Ubuntu 11.04 (and previous).
The cheap Logitech works 'mostly with some issues'.
The cheap Logitech is reported by ddu as
Logitech, Inc.M-BJ58/M-BJ69 Optical Wheel Mouse
The G500 is reported by ddu as
( (Dev)G500)input ( (Dev)G500)mouse
Changed /etc/power.conf entry 'autopm' from 'default' to 'disable' and reboot - neither G500 nor BJ58 worked. BJ58 sensor illumination LED lit, G500 status LED off (sensor illumination is invisible on the G500).
Changed /etc/power.conf entry 'autopm' from 'disable' to 'enable' and ran 'pmconfig' - no change in behavior. Reboot, and BJ58 works (as well as ever).
To clarify BJ58 behavior a bit more, in case it is relevant: a few times mouse pointer has stopped responding (keyboard continues to respond) between 5 and 10 minutes after plugging the mouse in. When this occurred, in some cases hot-unplug/plug cycle of the mouse brought it back. Other times it has required reboot. In all cases, BJ58 appears to 'double-click' too freely - f.e. most of the time a click on a title bar maximizes the window. 'xev' doesn't show this (just a single 'press/release' cycle, but does show that leftclick has a 'button repeat' type of behavior after a few seconds.
Both mice appear as far as USB is concerned (if I am reading this correctly)
ls -l /dev/usb/hid* lrwxrwxrwx 1 root root 60 2011-10-11 21:55 /dev/usb/hid0 -> ../../devices/pci@0,0/pci8086,2934@1d/device@1/mouse@0:mouse lrwxrwxrwx 1 root root 63 2011-10-11 21:55 /dev/usb/hid1 -> ../../devices/pci@0,0/pci8086,2934@1d/device@1/input@1:keyboard lrwxrwxrwx 1 root root 58 2011-10-04 19:56 /dev/usb/hid2 -> ../../devices/pci@0,0/pci8086,2939@1a,2/input@2:hid_-124_4 lrwxrwxrwx 1 root root 53 2011-10-11 21:48 /dev/usb/hid3 -> ../../devices/pci@0,0/pci8086,2938@1a,1/mouse@1:mouse
lshal shows for the G500:
udi = '/org/freedesktop/Hal/devices/pci_0_0/pci8086_2934_1d_3'
info.solaris.driver = 'uhci' (string)
solaris.devfs_path = '/pci@0,0/pci8086,2934@1d' (string)
info.product = 'Universal Serial Bus UHCI compliant' (string)
info.udi = '/org/freedesktop/Hal/devices/pci_0_0/pci8086_2934_1d_3' (string)
info.parent = '/org/freedesktop/Hal/devices/pci_0_0_0' (string)
udi = '/org/freedesktop/Hal/devices/pci_0_0/pci8086_2934_1d/device_1_2'
usb_device.level_number = 0 (0x0) (int)
usb_device.is_self_powered = false (bool)
usb_device.can_wake_up = true (bool)
usb_device.num_interfaces = 2 (0x2) (int)
usb_device.max_power = 49 (0x31) (int)
usb_device.configuration_value = 1 (0x1) (int)
usb_device.device_protocol = 0 (0x0) (int)
usb_device.device_subclass = 0 (0x0) (int)
usb_device.device_class = 0 (0x0) (int)
usb_device.port_number = 1 (0x1) (int)
usb_device.speed = 12 (double)
usb_device.version = 2 (double)
usb_device.bus_number = 2 (0x2) (int)
usb_device.num_configurations = 1 (0x1) (int)
usb_device.serial = '9EA483B39B0018' (string)
usb_device.device_revision_bcd = 22530 (0x5802) (int)
usb_device.product_id = 49256 (0xc068) (int)
usb_device.vendor_id = 1133 (0x46d) (int)
usb_device.vendor = 'Logitech' (string)
usb_device.product = 'G500' (string)
info.subsystem = 'usb_device' (string)
info.solaris.driver = 'usb_mid' (string)
solaris.devfs_path = '/pci@0,0/pci8086,2934@1d/device@1' (string)
info.product = 'G500' (string)
info.udi = '/org/freedesktop/Hal/devices/pci_0_0/pci8086_2934_1d/device_1_2' (string)
info.parent = '/org/freedesktop/Hal/devices/pci_0_0/pci8086_2934_1d_3' (string)
udi = '/org/freedesktop/Hal/devices/pci_0_0/pci8086_2934_1d/device_1/input_1_if1_4'
usb.product = 'G500' (string)
usb.vendor = 'Logitech' (string)
usb.vendor_id = 1133 (0x46d) (int)
usb.product_id = 49256 (0xc068) (int)
usb.device_revision_bcd = 22530 (0x5802) (int)
usb.serial = '9EA483B39B0018' (string)
usb.num_configurations = 1 (0x1) (int)
usb.bus_number = 2 (0x2) (int)
usb.version = 2 (double)
usb.speed = 12 (double)
usb.port_number = 1 (0x1) (int)
usb.device_class = 0 (0x0) (int)
usb.device_subclass = 0 (0x0) (int)
usb.device_protocol = 0 (0x0) (int)
usb.configuration_value = 1 (0x1) (int)
usb.max_power = 49 (0x31) (int)
usb.num_interfaces = 2 (0x2) (int)
usb.can_wake_up = true (bool)
usb.is_self_powered = false (bool)
usb.level_number = 0 (0x0) (int)
usb.interface.number = 1 (0x1) (int)
usb.interface.protocol = 0 (0x0) (int)
usb.interface.subclass = 0 (0x0) (int)
usb.interface.class = 3 (0x3) (int)
info.subsystem = 'usb' (string)
info.solaris.driver = 'hid' (string)
solaris.devfs_path = '/pci@0,0/pci8086,2934@1d/device@1/input@1' (string)
info.product = 'USB Device Interface' (string)
info.udi = '/org/freedesktop/Hal/devices/pci_0_0/pci8086_2934_1d/device_1/input_1_if1_4' (string)
info.parent = '/org/freedesktop/Hal/devices/pci_0_0/pci8086_2934_1d/device_1_2' (string)
udi = '/org/freedesktop/Hal/devices/pci_0_0/pci8086_2934_1d/device_1/mouse_0_if0_3_logicaldev_input'
input.x11_options.Protocol = 'VUID' (string)
input.x11_options.StreamsModule = 'usbms' (string)
input.x11_driver = 'mouse' (string)
input.originating_device = '/org/freedesktop/Hal/devices/pci_0_0/pci8086_2934_1d/device_1/mouse_0_if0_3' (string)
input.device = '/dev/usb/hid0' (string)
info.capabilities = {'input', 'input.mouse'} (string list)
info.category = 'input' (string)
info.subsystem = 'input' (string)
info.solaris.driver = 'hid' (string)
solaris.devfs_path = '/pci@0,0/pci8086,2934@1d/device@1/mouse@0:mouse' (string)
info.product = 'mouse' (string)
info.udi = '/org/freedesktop/Hal/devices/pci_0_0/pci8086_2934_1d/device_1/mouse_0_if0_3_logicaldev_input' (string)
info.parent = '/org/freedesktop/Hal/devices/pci_0_0/pci8086_2934_1d/device_1/mouse_0_if0_3' (string)
And then lshal for the Bj-58 is
udi = '/org/freedesktop/Hal/devices/pci_0_0/pci8086_2938_1a_1_1'
info.solaris.driver = 'uhci' (string)
solaris.devfs_path = '/pci@0,0/pci8086,2938@1a,1' (string)
info.product = 'Universal Serial Bus UHCI compliant' (string)
info.udi = '/org/freedesktop/Hal/devices/pci_0_0/pci8086_2938_1a_1_1' (string
)
info.parent = '/org/freedesktop/Hal/devices/pci_0_0_0' (string)
udi = '/org/freedesktop/Hal/devices/pci_0_0/pci8086_2938_1a_1/mouse_1_10'
usb_device.level_number = 0 (0x0) (int)
usb_device.is_self_powered = false (bool)
usb_device.can_wake_up = true (bool)
usb_device.num_interfaces = 1 (0x1) (int)
usb_device.max_power = 49 (0x31) (int)
usb_device.configuration_value = 1 (0x1) (int)
usb_device.device_protocol = 0 (0x0) (int)
usb_device.device_subclass = 0 (0x0) (int)
usb_device.device_class = 0 (0x0) (int)
usb_device.port_number = 1 (0x1) (int)
usb_device.speed = 1.5 (double)
usb_device.version = 2 (double)
usb_device.bus_number = 2 (0x2) (int)
usb_device.num_configurations = 1 (0x1) (int)
usb_device.device_revision_bcd = 4352 (0x1100) (int)
usb_device.product_id = 49166 (0xc00e) (int)
usb_device.vendor_id = 1133 (0x46d) (int)
usb_device.vendor = 'Logitech' (string)
usb_device.product = 'USB-PS/2 Optical Mouse' (string)
info.subsystem = 'usb_device' (string)
info.solaris.driver = 'hid' (string)
solaris.devfs_path = '/pci@0,0/pci8086,2938@1a,1/mouse@1' (string)
info.product = 'USB-PS/2 Optical Mouse' (string)
info.udi = '/org/freedesktop/Hal/devices/pci_0_0/pci8086_2938_1a_1/mouse_1_10' (string)
info.parent = '/org/freedesktop/Hal/devices/pci_0_0/pci8086_2938_1a_1_1' (string)
udi = '/org/freedesktop/Hal/devices/pci_0_0/pci8086_2938_1a_1/mouse_1_if0_10'
usb.product = 'USB-PS/2 Optical Mouse' (string)
usb.vendor = 'Logitech' (string)
usb.vendor_id = 1133 (0x46d) (int)
usb.product_id = 49166 (0xc00e) (int)
usb.device_revision_bcd = 4352 (0x1100) (int)
usb.num_configurations = 1 (0x1) (int)
usb.bus_number = 2 (0x2) (int)
usb.version = 2 (double)
usb.speed = 1.5 (double)
usb.port_number = 1 (0x1) (int)
usb.device_class = 0 (0x0) (int)
usb.device_subclass = 0 (0x0) (int)
usb.device_protocol = 0 (0x0) (int)
usb.configuration_value = 1 (0x1) (int)
usb.max_power = 49 (0x31) (int)
usb.num_interfaces = 1 (0x1) (int)
usb.can_wake_up = true (bool)
usb.is_self_powered = false (bool)
usb.level_number = 0 (0x0) (int)
usb.interface.number = 0 (0x0) (int)
usb.interface.protocol = 2 (0x2) (int)
usb.interface.subclass = 1 (0x1) (int)
usb.interface.class = 3 (0x3) (int)
info.subsystem = 'usb' (string)
info.solaris.driver = 'hid' (string)
solaris.devfs_path = '/pci@0,0/pci8086,2938@1a,1/mouse@1:if0' (string)
info.product = 'USB Device Interface' (string)
info.udi = '/org/freedesktop/Hal/devices/pci_0_0/pci8086_2938_1a_1/mouse_1_if0_10' (string)
info.parent = '/org/freedesktop/Hal/devices/pci_0_0/pci8086_2938_1a_1/mouse_1_10' (string)
udi = '/org/freedesktop/Hal/devices/pci_0_0/pci8086_2938_1a_1/mouse_1_if0_10_logicaldev_input'
input.x11_options.Protocol = 'VUID' (string)
input.x11_options.StreamsModule = 'usbms' (string)
input.x11_driver = 'mouse' (string)
input.originating_device = '/org/freedesktop/Hal/devices/pci_0_0/pci8086_2938_1a_1/mouse_1_if0_10' (string)
input.device = '/dev/usb/hid3' (string)
info.capabilities = {'input', 'input.mouse'} (string list)
info.category = 'input' (string)
info.subsystem = 'input' (string)
info.solaris.driver = 'hid' (string)
solaris.devfs_path = '/pci@0,0/pci8086,2938@1a,1/mouse@1:mouse' (string)
info.product = 'mouse' (string)
info.udi = '/org/freedesktop/Hal/devices/pci_0_0/pci8086_2938_1a_1/mouse_1_if0_10_logicaldev_input' (string)
info.parent = '/org/freedesktop/Hal/devices/pci_0_0/pci8086_2938_1a_1/mouse_1_if0_10' (string)
Updated by Chris Jordan over 8 years ago
- Category set to XNV (X Window System)
- Status changed from Feedback to New
- Assignee set to OI XNV
Okay, so it's not the power management bug, must be something else. I'm assigning this to "OI XNV".
Updated by Ken Mays almost 7 years ago
Updated by - Status changed from New to Closed
- Assignee changed from OI XNV to Ken Mays
- % Done changed from 0 to 100
See: http://warped.org/blog/2011/02/04/ch0wned-logitech-g500-mouse-all-buttons-in-redhat-el5/
Logitech Gaming Mouse G500 (PN 910-001259):
1. Just build and implement the evdev driver (xf86-input-evdev) and install in /usr/lib/xorg/modules/input/evdev_drv.so
2. properly setup a custom xorg.config files:
3. Test your setup!