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Bug #66

Change to the default issue tracker view

Added by Jeppe Toustrup about 9 years ago. Updated about 9 years ago.

Status:
Closed
Priority:
Low
Assignee:
-
Target version:
-
Start date:
2010-08-21
Due date:
% Done:

0%

Estimated time:
Difficulty:
Tags:

Description

The default tracker view also shows issues with a status of "Resolved". This can be a bit confusing when you want to have a look at were help is needed, since those issues has been solved, but may not yet be integrated into a release.

I don't have enough experience with Remine to know if it's possible to change this behavior or not.

History

#1

Updated by Andre van Eyssen about 9 years ago

  • Status changed from New to Resolved
  • Priority changed from Normal to Low

The idea is the ticket stays Resolved until the requestor confirms satisfactory completion and closes either closes the ticket or directs the assignee to close the ticket. Some requestors have been a little slack about closing off their tickets ;-)

#2

Updated by Jeppe Toustrup about 9 years ago

  • Status changed from Resolved to Closed

Okay. We could make a rule of thumb that we close tickets which have been in the Resolved state for more than 1-2 weeks without new comments.
That should probably go to a page on how the issue tracker is used, if we should have such a page sometime.

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