Change to the default issue tracker view
The default tracker view also shows issues with a status of "Resolved". This can be a bit confusing when you want to have a look at were help is needed, since those issues has been solved, but may not yet be integrated into a release.
I don't have enough experience with Remine to know if it's possible to change this behavior or not.
Updated by Andre van Eyssen over 10 years ago
- Status changed from New to Resolved
- Priority changed from Normal to Low
The idea is the ticket stays Resolved until the requestor confirms satisfactory completion and closes either closes the ticket or directs the assignee to close the ticket. Some requestors have been a little slack about closing off their tickets ;-)
Updated by Jeppe Toustrup over 10 years ago
- Status changed from Resolved to Closed
Okay. We could make a rule of thumb that we close tickets which have been in the Resolved state for more than 1-2 weeks without new comments.
That should probably go to a page on how the issue tracker is used, if we should have such a page sometime.