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Bug #7822

closed

Faults for fans that don't exist

Added by Yuri Pankov over 5 years ago. Updated over 5 years ago.

Status:
Closed
Priority:
Normal
Assignee:
Category:
lib - userland libraries
Start date:
2017-01-30
Due date:
% Done:

100%

Estimated time:
Difficulty:
Bite-size
Tags:
Gerrit CR:
External Bug:

Description

Some JBODs report fans that are not attached in their SES inventory, e.g. some SuperMicro.

We need to rely on SES_PROP_FAIL instead of SES_PROP_OFF to report the fault.

--------------- ------------------------------------  -------------- ---------
TIME            EVENT-ID                              MSG-ID         SEVERITY
--------------- ------------------------------------  -------------- ---------
Jan 30 06:25:23 05b3efb0-41bc-c163-88a7-f099050d3ce6  SENSOR-8000-26 Minor

Host        : antares
Platform    : VMware-Virtual-Platform   Chassis_id  : VMware-56-4d-9d-6a-61-c6-b5-16-04-4d-95-7f-9d-81-77-ef
Product_sn  :

Fault class : fault.fan.failed
Problem in  : "JBOD_Fan1" (hc://:product-id=LSI-SAS2X36:server-id=:chassis-id=5003048000339b3f/ses-enclosure=0/fan=3)
                  faulted but still in service
FRU         : "JBOD_Fan1" (hc://:product-id=LSI-SAS2X36:server-id=:chassis-id=5003048000339b3f/ses-enclosure=0/fan=3)
                  faulty

Description : External sensors indicate that a fan is no longer operating
              correctly.  Refer to http://illumos.org/msg/SENSOR-8000-26 for
              more information.

Response    : None.

Impact      : The enclosure may be getting inadequate cooling.  If the problem
              persists, the components may overheat and the enclosure may
              shutdown.

Action      : Check the fan to see if the fan has lost power or there is a
              physical obstruction.  Replace the fan if the internal mechanism
              has failed.

--------------- ------------------------------------  -------------- ---------
TIME            EVENT-ID                              MSG-ID         SEVERITY
--------------- ------------------------------------  -------------- ---------
Jan 30 06:25:23 abe71118-cd13-c59f-c9be-e8b6834d00d1  SENSOR-8000-26 Minor

Host        : antares
Platform    : VMware-Virtual-Platform   Chassis_id  : VMware-56-4d-9d-6a-61-c6-b5-16-04-4d-95-7f-9d-81-77-ef
Product_sn  :

Fault class : fault.fan.failed
Problem in  : "JBOD_Fan2" (hc://:product-id=LSI-SAS2X36:server-id=:chassis-id=5003048000339b3f/ses-enclosure=0/fan=4)
                  faulted but still in service
FRU         : "JBOD_Fan2" (hc://:product-id=LSI-SAS2X36:server-id=:chassis-id=5003048000339b3f/ses-enclosure=0/fan=4)
                  faulty

Description : External sensors indicate that a fan is no longer operating
              correctly.  Refer to http://illumos.org/msg/SENSOR-8000-26 for
              more information.

Response    : None.

Impact      : The enclosure may be getting inadequate cooling.  If the problem
              persists, the components may overheat and the enclosure may
              shutdown.

Action      : Check the fan to see if the fan has lost power or there is a
              physical obstruction.  Replace the fan if the internal mechanism
              has failed.
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