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Bug #8936

USB 3.0 Disk Not Found by System

Added by Rouven WEILER over 2 years ago.

Status:
New
Priority:
Normal
Assignee:
-
Category:
-
Start date:
2017-12-23
Due date:
% Done:

0%

Estimated time:
Difficulty:
Medium
Tags:
needs-triage
Gerrit CR:

Description

I hope I got the right place to file this issue for my system which is:

SunOS wutz 5.11 omnios-r151024-c2a1589567 i86pc i386 i86pc

My USB 3.0 disk is not showing up in the system when connected to the USB 3.0 port of the mainboard. When connecting the disk to a USB2.x port is it recognized by the system and works.

The following commands are issued with the disk attached to the USB 3.0 port.

[~] prtconf -dD
System Configuration:  System manufacturer  i86pc
Memory size: 16127 Megabytes
System Peripherals (Software Nodes):

i86pc (driver name: rootnex)
    scsi_vhci, instance #0 (driver name: scsi_vhci)
    pci, instance #0 (driver name: npe)
        pci1043,8388 (pciex1022,9600) [Advanced Micro Devices, Inc. [AMD] RS780 Host Bridge]
        pci1043,9602 (pciex1043,9602) [ASUSTeK Computer Inc. AMD RS780/RS880 PCI to PCI bridge (int gfx)], instance #0 (driver name: pci_pci)
            display (pci1002,9616) [Advanced Micro Devices, Inc. [AMD/ATI] RS780L [Radeon 3000]], instance #0 (driver name: vgatext)
            pci1043,8388 (pci1002,960f) [Advanced Micro Devices, Inc. [AMD/ATI] RS780 HDMI Audio [Radeon 3000/3100 / HD 3200/3300]]
        pci1022,9607 (pciex1022,9607) [Advanced Micro Devices, Inc. [AMD] RS780/RS880 PCI to PCI bridge (PCIE port 3)], instance #0 (driver name: pcieb)
            pci1043,8488 (pciex1b21,1042) [ASMedia Technology Inc. ASM1042 SuperSpeed USB Host Controller] (driver name: xhci)
        pci1022,9609 (pciex1022,9609) [Advanced Micro Devices, Inc. [AMD] RS780/RS880 PCI to PCI bridge (PCIE port 5)], instance #1 (driver name: pcieb)
            pci1043,8505 (pciex10ec,8168) [Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller], instance #0 (driver name: rge)
        pci1043,8389 (pciex1002,4391) [Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 SATA Controller [AHCI mode]], instance #0 (driver name: ahci)
            disk, instance #0 (driver name: sd)
            disk, instance #1 (driver name: sd)
            disk, instance #2 (driver name: sd)
        pci1043,8389 (pciex1002,4397) [Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB OHCI0 Controller], instance #0 (driver name: ohci)
        pci1043,8389 (pciex1002,4398) [Advanced Micro Devices, Inc. [AMD/ATI] SB7x0 USB OHCI1 Controller], instance #1 (driver name: ohci)
        pci1043,8389 (pciex1002,4396) [Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB EHCI Controller], instance #0 (driver name: ehci)
        pci1043,8389 (pciex1002,4397) [Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB OHCI0 Controller], instance #2 (driver name: ohci)
        pci1043,8389 (pciex1002,4398) [Advanced Micro Devices, Inc. [AMD/ATI] SB7x0 USB OHCI1 Controller], instance #3 (driver name: ohci)
        pci1043,8389 (pciex1002,4396) [Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB EHCI Controller], instance #1 (driver name: ehci)
        pci1043,8389 (pciex1002,4385) [Advanced Micro Devices, Inc. [AMD/ATI] SBx00 SMBus Controller]
        pci-ide (pciex1002,439c) [Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 IDE Controller], instance #0 (driver name: pci-ide)
            ide (driver name: ata)
            ide (driver name: ata)
        pci1043,836c (pciex1002,4383) [Advanced Micro Devices, Inc. [AMD/ATI] SBx00 Azalia (Intel HDA)]
        isa (pciex1002,439d) [Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 LPC host controller], instance #0 (driver name: isa)
            lp, instance #0 (driver name: ecpp)
            asy, instance #0 (driver name: asy)
            motherboard
            pit_beep, instance #0 (driver name: pit_beep)
        pci1002,4384 (pciex1002,4384) [Advanced Micro Devices, Inc. [AMD/ATI] SBx00 PCI to PCI Bridge], instance #1 (driver name: pci_pci)
        pci1043,8389 (pciex1002,4399) [Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB OHCI2 Controller], instance #4 (driver name: ohci)
        pci1022,1200 (pciex1022,1200) [Advanced Micro Devices, Inc. [AMD] Family 10h Processor HyperTransport Configuration]
        pci1022,1201 (pciex1022,1201) [Advanced Micro Devices, Inc. [AMD] Family 10h Processor Address Map]
        pci1022,1202 (pciex1022,1202) [Advanced Micro Devices, Inc. [AMD] Family 10h Processor DRAM Controller]
        pci1022,1203 (pciex1022,1203) [Advanced Micro Devices, Inc. [AMD] Family 10h Processor Miscellaneous Control]
        pci1022,1204 (pciex1022,1204) [Advanced Micro Devices, Inc. [AMD] Family 10h Processor Link Control]
    fw, instance #0 (driver name: acpinex)
        cpu, instance #0 (driver name: cpudrv)
        cpu, instance #1 (driver name: cpudrv)
        cpu, instance #2 (driver name: cpudrv)
        cpu, instance #3 (driver name: cpudrv)
        cpu, instance #4 (driver name: cpudrv)
        cpu, instance #5 (driver name: cpudrv)
        sb, instance #1 (driver name: acpinex)
    used-resources
    iscsi, instance #0 (driver name: iscsi)
    agpgart, instance #0 (driver name: agpgart)
    options, instance #0 (driver name: options)
    pseudo, instance #0 (driver name: pseudo)

[~] mdb -ke '::prtusb'
INDEX   DRIVER      INST  NODE          GEN  VID.PID     PRODUCT             
1       ehci        0     pci1043,8389  2.0  0000.0000   No Product String
2       ehci        1     pci1043,8389  2.0  0000.0000   No Product String
3       ohci        0     pci1043,8389  1.1  0000.0000   No Product String
4       ohci        1     pci1043,8389  1.1  0000.0000   No Product String
5       ohci        2     pci1043,8389  1.1  0000.0000   No Product String
6       ohci        3     pci1043,8389  1.1  0000.0000   No Product String
7       ohci        4     pci1043,8389  1.1  0000.0000   No Product String

[~] mdb -ke '::xhci_device'

Now when plugging the disk into a USB 2.x port I get
[~] mdb -ke '::prtusb'
INDEX   DRIVER      INST  NODE          GEN  VID.PID     PRODUCT             
1       ehci        0     pci1043,8389  2.0  0000.0000   No Product String
2       ehci        1     pci1043,8389  2.0  0000.0000   No Product String
3       ohci        0     pci1043,8389  1.1  0000.0000   No Product String
4       ohci        1     pci1043,8389  1.1  0000.0000   No Product String
5       ohci        2     pci1043,8389  1.1  0000.0000   No Product String
6       ohci        3     pci1043,8389  1.1  0000.0000   No Product String
7       ohci        4     pci1043,8389  1.1  0000.0000   No Product String
8       scsa2usb    0     storage       2.1  0480.0101   External USB 3.0

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