Bug #9863
open
[OpenIndiana Hipster] Live DVD and USB hang / freeze during boot
0%
Description
When attempting to boot the live Hipster 20180427 DVD or USB, OpenIndiana hangs not long after the boot begins. The hang happens usually right after the SunOS copyright text. When the computer hangs, the processor fan starts to slowly ramp up to maximum after some minutes.
Using kmdb, debug and verbose from the boot menu, the last output shown on-screen is below. I was unable to get into the debugger's interactive mode to get ::msgbuf, ::panicinfo, ::cpuinfo -v or ::threadlist.
... Reading Intel IOMMU boot options npe0 at root: space 0 offset 0 npe0 is /pci@0,0 PCI Express-device: isa@14,3, isa0 pseudo-device: acpippm0 acpippm0 is /pseudo/acpippm@0 pseudo-device: ppm0 ppm0 is /pseudo/ppm@0 ramdisk0 at root ramdisk0 is /ramdisk root on /ramdisk:a fstype ufs /cpus (cpunex0) online pseudo-device: dld0 dld0 is /pseudo/dld@0 PCI Express-device: pci1043,9602@1, pci_pci0 pci_pci0 is /pci@0,0/pci1043,9602@1 PCI Express-device: pci1022,9607@7, pcieb0 pcieb0 is /pci@0,0/pci1022,9607@7 PCI Express-device: pci1022,9608@9, pcieb1 pcieb1 is /pci@0,0/pci1022,9608@9 PCI Express-device: pci1022,9609@a, pcieb2 pcieb2 is /pci@0,0/pci1022,9609@a PCI Express-device: pci1002,4384@14,4, pci_pci1 pci_pci1 is /pci@0,0/pci1002,4384@14,4
I'm uncertain how to identify which specific device is causing the problem based on this output.
For comparison, here is the output of lspci on Linux:
00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] RS780 Host Bridge 00:01.0 PCI bridge: ASUSTeK Computer Inc. AMD RS780/RS880 PCI to PCI bridge (int gfx) 00:07.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] RS780/RS880 PCI to PCI bridge (PCIE port 3) 00:09.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] RS780/RS880 PCI to PCI bridge (PCIE port 4) 00:0a.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] RS780/RS880 PCI to PCI bridge (PCIE port 5) 00:11.0 SATA controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 SATA Controller [IDE mode] 00:12.0 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB OHCI0 Controller 00:12.1 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0 USB OHCI1 Controller 00:12.2 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB EHCI Controller 00:13.0 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB OHCI0 Controller 00:13.1 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0 USB OHCI1 Controller 00:13.2 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB EHCI Controller 00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 SMBus Controller (rev 3c) 00:14.1 IDE interface: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 IDE Controller 00:14.2 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 Azalia (Intel HDA) 00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 LPC host controller 00:14.4 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 PCI to PCI Bridge 00:14.5 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB OHCI2 Controller 00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 15h Processor Function 0 00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 15h Processor Function 1 00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 15h Processor Function 2 00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 15h Processor Function 3 00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 15h Processor Function 4 00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 15h Processor Function 5 01:05.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] RS780L [Radeon 3000] 02:00.0 USB controller: ASMedia Technology Inc. ASM1042A USB 3.0 Host Controller 03:00.0 USB controller: ASMedia Technology Inc. ASM1042A USB 3.0 Host Controller 04:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
My motherboard information:ASUS M5A78L-M PLUS/USB3, BIOS 0502, 11/18/2016
Processor info:AMD FX-6300 Six-Core Processor 64-bit
Updated by Will B almost 5 years ago
Further investigation using snooping/W 1 and moddebug/W 80000000 reveals that when the EHCI module is being installed, this is when the hang seems to happen. For this attempt, I disabled only USB 3 / XHCI in BIOS:
When I also disable USB 2.0 / EHCI in my BIOS, it no longer hangs at the EHCI installation step, but then kernel panics:
I have tried to issue kmdb commands to read crash information, but the keyboard does not respond.
Updated by Gary Mills almost 5 years ago
The SunOS banner is printed just before the illumos kernel changes from the BIOS video driver to the driver included with the OS. If that driver does not exist, the output will stop at that point. Try installing a discrete video card just to see if that fixes the problem.
Are you using a USB keyboard? kmdb does not work with a USB keyboard. Likewise, disabling the USB driver is not useful with a USB keyboard. Try using a PS2 keyboard.
Updated by Will B almost 5 years ago
Gary Mills wrote:
Try installing a discrete video card just to see if that fixes the problem.
Try using a PS2 keyboard.
Thanks Gary. I am unable to do these things in my present situation.
A key reason for submitting this trouble report is so that my hardware (and others who have the same hardware) will be supported properly by the kernel. Adding or changing the hardware will basically be a 'band-aid' -- treating the symptom instead of the root issue.
I would be happy to test any patched kernel or do further troubleshooting, but I'm unable to alter my hardware configuration right now.
Updated by Will B almost 5 years ago
More specific information...
I do not have the ability to use a PS/2 keyboard and/or mouse, so I experimented by unplugging all USB connections from the computer and plugging in one thing at a time. The OI Live USB and DVD booted properly when the keyboard and mouse were connected directly to USB 2 ports!
When I previously attempted to boot OI with my USB keyboard through a four-port USB 2 hub that has been part of my setup for a while, OI froze as before. So it appears that there is some weird interaction with the keyboard and hub which is bothering the kernel.
Obviously I will no longer use the hub when trying to boot the OI Live USB or DVD, however I still feel there is a bug here regarding the USB hub itself.
The information for the hub in question:
Targus Model: ACH114US Item: 52 Reg: ACH114
dmesg in Linux says this about the hub:
usb 1-6: new high-speed USB device number 7 using ehci-pci usb 1-6: New USB device found, idVendor=05e3, idProduct=0608 usb 1-6: New USB device strings: Mfr=0, Product=1, SerialNumber=0 usb 1-6: Product: USB2.0 Hub hub 1-6:1.0: USB hub found hub 1-6:1.0: 4 ports detected
Updated by Gary Mills almost 5 years ago
So, the problem is the USB hub. I recall seeing someplace the information that a hub could not be used with the keyboard or mouse. Is this still the case? Can it be fixed?
You might try plugging the USB hub into another USB port, and seeing if the OS recognizes it. Try this command:
# echo '::prtusb' | mdb -k
Here's what I got on an AMD system:
INDEX DRIVER INST NODE GEN VID.PID PRODUCT 1 xhci 0 pci1b21,1142 3.0 0000.0000 No Product String 2 xhci 1 pci1043,86f2 3.0 0000.0000 No Product String 3 xhci 2 pci1043,8747 3.0 0000.0000 No Product String 4 usb_mid 0 device 1.1 046d.c31c USB Keyboard 5 scsa2usb 1 storage 2.0 058f.6362 Mass Storage Device 6 hid 0 mouse 1.1 045e.0040 Microsoft Wheel Mouse Optical�
On an Intel system, I got:
INDEX DRIVER INST NODE GEN VID.PID PRODUCT 1 ehci 0 pci103c,1309 2.0 0000.0000 No Product String 2 ehci 1 pci103c,1309 2.0 0000.0000 No Product String 3 uhci 0 pci103c,1309 1.1 0000.0000 No Product String 4 uhci 1 pci103c,1309 1.1 0000.0000 No Product String 5 uhci 2 pci103c,1309 1.1 0000.0000 No Product String 6 uhci 3 pci103c,1309 1.1 0000.0000 No Product String 7 uhci 4 pci103c,1309 1.1 0000.0000 No Product String 8 uhci 5 pci103c,1309 1.1 0000.0000 No Product String 9 scsa2usb 0 storage 2.0 0bda.0181 USB2.0-CRW a hid 0 mouse 2.0 192f.0416 USB Optical Mouse b hid 3 keyboard 1.1 0430.0005 No Product String
You might also find something useful in the /var/adm/messages log file.
Updated by Will B almost 5 years ago
Thanks Gary,
I will have to try this at a later date. I finally was able to get OI installed and the video to (somewhat) work, but because VirtualBox takes a computer scientist to install on OI and because the OS won't mount an ext3 or ext4 partition it makes OI unworkable for my needs -- at least for the time being.
Thanks again! :)